FAQ  |  Setup Tutorial  |  Phone Config Guides  |  Calling Portals  |  Customer Support  |  Requirements

Bandwidth requirements and CODECs

To use the VoIP system, there are a few requirements to be met:

  1. High speed, stable Internet connection. The minimum requirement is 64 Kb/s in each direction or a total of 128kb/s. To verify connection reliability you can use packet tracing software to reveal network problems. We recommend a product called "Ping Plotter". You can download a free trial version at http://www.pingplotter.com.

  2. SIP IP phone, you can use a softphone if your PC has speakers and microphone or a headset.

  3. A personal computer for account management.